www.appa.org/facilitiesmanager JULY/AUGUST 2019 1
july/august 2019 • volume 35 number 4
features
SERVING THE MISSION
14
Case Studies in FM Technologies
Compiled By Steve Glazner
Included are a baker's dozen of short reports on the creative use
of technology in FM: GIS, climate sensors, gaming software, space
management tools, and more.
24
Understanding and Improving FM
Performance Using APPA's FPI Data
By Duane G. Hickling
It isn't enough to control costs and provide value. e author
discusses the "third generation" of FM performance measurement
and explains how the Facilities Performance Indicators help facilities
managers to strategize and communicate more creative solutions
with institutional leadership.
30
Measuring the Impact of Facilities
on UCCS Student Retention
By Brad Johnson, MPA
Both private and public educational institutions are competing
with one another to recruit and retain the same students. Student
retention and graduation rates are currently among the most
discussed topics in higher education. e author shares a case study
from his research at the University of Colorado Colorado Springs.
NEW TECHNOLOGIES
14
30
• Adelphi University
• Auburn University
• Clinton Prairie School
• Liberty University
• Northwestern University
• Pennsylvania State University
• Stony Brook University
• University of Georgia
• University of Miami
• University of New Mexico
• University of Tennessee
Knoxville
• University of Washington
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