www.appa.org/facilitiesmanager JANUARY/FEBRUARY 2020 1
january/february 2020 • volume 36 number 1
GETTING TO
16
Closing the Gap: Using APPA Tools
to Integrate Facilities Verticals
By John D'Angelo and Kerry Galbraith
is article addresses the challenge that has plagued the higher
education facilities community for decades: how to close the
gap between planning, design, construction, and operations/
maintenance.
20
Generations at Work
By Jamie Gayer
Right now there are four different generations showing up each day
that are creating a strong and versatile workplace. Each of these
groups has a different way of working, thinking, and measuring
success. It is critical to operational success that managers understand
each generation and how to manage each appropriately.
26
Tools for Engagement: Member
Involvement Improves Workforce
By Sarah B. Ely, MSW
It seems that we all want our meetings and forums to be more
purposeful, productive, and innovative. Our time is precious. People
want meetings that make some difference in the end. e challenge
is How?
31
2019 Regional Reports
Our annual highlights from APPA's
six regional conferences of 2019.
WORKFORCE EXCELLENCE
20
26
www.appa.org/facilitiesmanager
JANUARY/FEBRUARY
2020
31
REGIONAL
REPORTS
2019
16
features
