Issue link: http://digital.corporatepress.com/i/416289
48 | november/december 2014 | Facilities Manager the bookshelf EFFECTIVE AND INNOVATIVE PRACTICES FOR THE STRATEGIC FACILITIES MANAGER Jeri Ripley King, editor, APPA, Alexan- dria, VA, 2014, 137 pp., Softcover $57, $42 (member). T he typical book on facilities man- agement often focuses on the wide range of technical and non-technical issues that face a facilities manager on a daily basis. Occasionally, the author will cover strategic planning issues that focus on physical growth or improve- ments in customer service. Effective and Innovative Practices is a compilation of articles/chapters from APPA members and others. All are experts in the topics addressed. Organized along the lines of the Strategic Assessment Model, the com- bination of authors outline the creation and implementation of tools that can be used to operate a facility management organization intelligently and creatively. It may seem a redundant argument to approach the topic and concepts, but it actually makes a great deal of sense. Defining of the foundation for effective tools and then developing the techniques with measurement and assessment is an extremely logical approach. All contributors to Effective and In- novative Practices contribute valuable and helpful information is a clear and organized way. Despite the caution in the preface, the overall flow from chap- ter to chapter is logical and fairly smooth given the many contributors and stylistic nuances. One area I would have liked to see a little more of is a discussion about different levels of data needed to truly understand the organization and how one might acquire that data in a cost- effective/non-duplicative way. Facility officers have so many different things to manage and so many customers with opinions and ideas, that effective data acquisition is extremely important in finding their next innovation. Effective and Innovative Practices is an excellent way to increase one's knowl- edge to take the next, strategic step, in the management of your organization. Make the effort for your next strategic step, part of any new year's resolutions, and acquire this book; you'll benefit from it. CAMPUS HOUSING MANAGEMENT: AUXILIARY SERVICES AND PARTNERSHIPS Norbert W. Dunkel and James A. Bau- mann, editors, ACUHO-I, Columbus, OH, 2013, 142 pp., Hardcover $49.99. E very now and then a simple inquiry leads to another opportunity to learn and share knowledge from outside the immediate APPA family with one of APPA's strategic partners. Such is the case with Campus Housing Manage- ment: Auxiliary Services and Partner- ships, volume five of a six-volume set published by the Association of College and University Officers-International (ACUHO-I). Thanks to Teri Bump from American Campus Communi- ties for sharing this volume with and actually taking the time to hand-deliver it while traveling from conference to conference speaking engagements this summer. The six-volume set of Campus Housing Management is the ACUHO-I equiva- lent of APPA's Body of Knowledge. Book Review Editor: Theodore J. Weidner, Ph.D., P.E., CEFP, AIA As the calendar year draws to a close there are two books reviewed here that could be on a wish list for next year's reading. Both can help ad- dress personal and organizational needs for operational effectiveness. My wish list includes a challenge to anyone in this readership to contribute a book review. This column is open to contributions. Happy New Year!