APPA

Facilities Manager | may/june 2015 | 1 MAY/JUNE 2015 Volume 31 • Number 3 features OF FACILITIES MANAGEMENT THE HUMAN SIDE Defining a Career Path for Emerging FM Professionals By David Isaacson The human side of facilities management is partly about recognizing and fostering the facility management professional's personal career goals. It's also about recognizing that FMs are in a customer service business. These two aspects go hand in hand, and this article addresses how understanding and working with facilities users can help facilities managers become more strategic and advance in their careers. Big Brother Games on Campus By Richard L. McDermott Informal organizations benefit the organization in many ways. But when informal organizations go bad, they can turn into an episode of Big Brother. And in a nonprofit university campus, the games can be of a higher order than almost anywhere else. An African American Experience in APPA By Sam L. Polk Sr., Ed.D. Born in Jackson, Mississippi, Sam Polk grew up during the challenging years of social segregation, profound racial injustice, and inequality, and he participated in the struggle to win the rights we now share. Convinced that APPA was the place to help him succeed in the facilities management field, Polk propelled himself and others by taking advantage of the opportunities APPA offered. My APPA Journey and the Women Who Inspire Me By Winnie Kwofie As a 100-year-old organization representing a traditionally male-dominated profession, APPA should be celebrating this crack though the glass ceiling with its four elected women presidents and a number of women leaders in its member institutions. Nevertheless, the gender disparity in leadership and the path to leadership positions continue to be a challenge in facilities. 22 32 27 16 t a t c

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