34 JANUARY/FEBRUARY 2016 FACILITIES MANAGER
H
ow can college facilities managers do more with less while effectively managing their institution's critical
operations? One way is to avoid these "seven worst practices" outlined by facility management experts.
Written for those who want to stay ahead of the curve, deliver high service levels and keep costs down, this
article provides insights and reminders about the importance of good maintenance procedures and processes.
e list—which includes errors of commission as well as omission—will help staff better focus their time and
energies where they will have the biggest impact.
Educational facilities managers and staff are a great bunch, often with very full plates, given their charge
to ensure the proper care and maintenance of the campuses they oversee. eir main goal is to keep things
working, respond to problems, and stay ahead of the ever-changing needs of aging building components and
the diverse needs of administration, faculty, and students. ey must juggle many balls and serve many mas-
ters. ey play an important role, with oversight of critical operational and safety issues that affect the entire
organization.
Costing You Money
Practices
Maintenance
Facility
By Mark L. Heroux, CPMM
