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knowledge builders knowledge builders FPI 2012—Did You Know? By Maggie Kinnaman, APPA Fellow W hen using APPA's Facilities Performance Indicators (FPI) to tell our facilities story, most institutions utilize the tried-and-true ratios such as cost per GSF, GSF per FTE, Btu/GSF, Needs Index, and FCI. But let's take a look at some of the other data points and ratios that also present some interesting information. For more information about FPI, visit http://www.appa.org/Research/FPI/index.cfm while maintenance seems to be holding its own by remaining at Level 2. These statistics are right in line with what we know to be true: we've downsized our staffs, and are being asked to do more with less, consequently affecting the service levels. AS A BUILDING AGES In module 5 the new Building Aging Ratio has pointed out a number of things. First is that the data being captured in average age of mission critical buildings is unadjusted for major recapital- NASF/TCO STAFFING LEVELS Another interesting area of the report is the demographic information. I find the staffing ratios and levels of service particularly affirming. Looking at the custodial trend analysis, we have shifted from a Level 2 cleaning (APPA's recommendation) to a Level 3. This trend is also evident in grounds services, 40 | may/june 2013 | Facilities Manager Number of Participants Number of Participants As an example, in module 2 we find a number of ratios related to NASF. An interesting ratio is NASF/Space Inventory GSF for which the Distribution of Respondents by Maintenance Service (Staffing) Level – Fiscal Year 2011-12 APPA FPI Report overall average is 66.49 percent. This implies that when a new building is built that is 147 150 200,000 GSF, only approximately 133,000 139 133 2009 NASF is available for programmatic assign118 120 2010 ment. This means, that 33.5 of the GSF is 2011 supporting infrastructure, corridors, elevator 93 90 shafts, etc. 2012 79 76 70 This is an interesting ratio when coupled 60 with the new Total Cost of Ownership (TCO) report in module 5. In it, we find that on aver33 27 24 29 30 age the TCO per GSF of space is $21.18 per GSF per each year of a buildings useful life. 4 2 3 3 1 0 1 0 0 So going back to our NASF ratio, I'm won1 Showpiece facility 3 Managed Care 5 Crisis Response dering if there is a strategy that we can use to 2 Comprehensive Stewardship 4 Reactive Management design our buildings in a way that more SF is available for programmatic assignment. After Distribution of Respondents by Custodial Service (Staffing) Level – Fiscal Year 2011-12 all, if you're paying $21 for each SF per year, APPA FPI Report then increasing the space used by the aca149 demic community would certainly be the goal. 150 138 This entire concept would make an awesome 131 2009 124 Center for Facilities Research (CFaR) project, 120 2010 112 so I extend that challenge to each of you. 2011 86 90 84 2012 69 60 30 0 22 19 20 17 7 5 5 3 0 0 1 Orderly Spotlessness 3 Casual Inattention 2 Ordinary Tidiness 1 1 5 Unkempt Neglect 4 Moderate Dinginess