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We all know how challenging facilities management can be—that's why it is such an honor to receive APPA's 2014 Award for Excellence in Facilities Management. Established in 1988, the award recognizes educational institutions for their outstanding achievements in facilities management. The four-stage Facilities Management Evaluation Program (FMEP) and application for the Award for Excellence (AFE) are modeled after the Malcolm Baldrige National Excellence Award. The comprehensive FMEP/AFE process evaluates facilities management performance in seven major categories: leadership, strategic and operational planning, customer focus, information and analysis, development and management of human resources, process management, and performance results. Fifty-seven criteria are designed to critically evaluate all aspects of facilities management. The 2014 winners are Philadelphia University, Soka University of America, University of Michigan, University of New Mexico, and University of North Carolina Charlotte. These universities (and past winners) have proven they are highly effective in managing their facilities: evaluating all systems and processes without bias, identifying and improving areas of weakness, and creating a culture of continuous improvement with the ultimate goal of always adding value to the student experience. Undertaking the FMEP/AFE is an educational, eye-opening process that requires time, com- mitment, and resources—but the payoff is huge. Don't miss out—the application deadline for the next award is November 30, 2014. 20 | september/october 2014 | Facilities Manager By Mark Crawford Award for Excellence Meet the Winners of APPA's