APPA

Facilities Manager | Nov/Dec 2014

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26 | november/december 2014 | Facilities Manager THE KEYS TO UNLOCKING THE HIDDEN POWER OF LEAN These stories illustrate how the 4Ps of Lean help institu- tional leaders with vision and strategy, operational effectiveness, change management, and even professional development. As institutions that apply Lean in facilities are learning, sus- tained change is achieved when each of the "Ps" work together. Lean helps teams to connect these four elements so that your own people can tackle critical issues and make things better for your customers along the way. This makes Lean far more than a "tool for better processes." Rather, Lean becomes a systematic way to engage the extraordinary potential of your people to un- derstand problems and innovate to find solutions that work best for your culture and your challenges—and unlock the hidden power of Lean. ENDNOTE 1 Toyota Culture: The Heart and Soul of the Toyota Way Melissa McEwen (mmcewen@haleyaldrich.com), Meredith Har- greaves (mhargreaves@haleyaldrich.com), and Steve MacIntyre (smacintyre@ haleyaldrich.com) are members of Haley & Aldrich's Facilities Operations and Management consulting team. This is the first article for Facilities Manager by Meredith Hargreaves.

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